NMS




30075 Greenfield Rd., Suite 100
Southfield, MI 48076

Phone: (248) 290-2940
Fax: (248) 290-2941


July 2007 - Security of Patient Information

The new patient privacy act known as HIPPA (Health Insurance Portability and Accountability Act of 1996) was enacted to, among other things, provide federal privacy standards to protect patients’ medical records and other health information.  In addition to ensuring the confidentially of the patient information, this Act also calls on physicians offices to be more accountable in determining that the patient is who they say they are and that the insurance information is in fact their own.

The best way to determine that the patient and insurance information go together is to ask for and copy the patient’s (or responsible party’s) driver’s license and insurance cards.  If the insurance is in someone else’s name, a call or computer check with the insurance company to verify eligibility is necessary.  A call or internet check should be made prior to each patient’s visit as matter of routine to ensure that the insurance coverage is still in effect.

When it comes to protecting the patient information, a physician’s office is not required to obtain the patient’s “consent” for uses and disclosures of protected health information for treatment, payment or health care operations.   However, an “authorization” is required for uses and disclosures not related to treatment, payment or health care operations.  It should also be noted that an established “personal representative” is not to be granted access to patient information based on a non-health care power of attorney.  The power of attorney must include decisions related to health care in its scope to provide the representative access to patient information.

At NMS, we  suggest a yearly process be established in your practice to update current copies of insurance cards,  HIPPA disclosure, consents and other critical, sensitive data.  NMS can facilitate establishment of this process via our Practice Readiness Assessment Service.